Privacy Policy

When you visit www.ViveBio.com, we collect certain information to enhance your online experience. To help ensure an enjoyable online experience for all of our visitors, we provide this summary of what information www.ViveBio.com collects online, and how www.ViveBio.com uses that information.

This Privacy Policy statement applies only to the information collected online by www.ViveBio.com.

What information do we collect?

General Browsing:

www. ViveBio.com gathers navigational information about where visitors go on our web site and information about the technical efficiencies of our web site and services (i.e. time to connect to our web site, time to download pages, etc.). This information allows us to see which areas of www.ViveBio.com are most visited and helps us better understand our customers' experiences at www.ViveBio.com. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas and services. In the process of gathering navigational information non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of our Web site (such as the time of a visitor's last visit to a page on our site).

Use of Cookies and Other Technology:

Some parts of www.ViveBio.com use a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive and are used by www.ViveBio.com to help track clicks and pass information as you go through the pages within the www.ViveBio.com web site. We may also use a cookie and/or a technology known as clear gifs which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and provide you a more personalized experience.

www.ViveBio.com uses cookies to tell us whether you have, or someone using your computer has previously, visited www.ViveBio.com. If you have previously registered on www.ViveBio.com, or if you make a purchase online, register for e-mail or register for one of the online services that we may offer at this web site, cookies could allow us to associate your registration and/or purchase information with web site navigational information from previous browsing visits. If you indicate in our online surveys in which you elect to participate that you would like to be considered for future ViveBio, LLC marketing research, we may use cookies to associate your e-mail registration information with your survey.

Collection of Personal Information:

If you make a purchase on our web site, we will ask you to provide your name, billing address, telephone number, e-mail address, credit card information, any message that you would like to include with your purchase, as well as the recipient's name and the telephone number and address to which you would like the purchase shipped. Upon completion of ordering online, you will be given an order number. If you decide to track your order through our Order Status feature, we will ask you to provide your order number, zip code and either your e-mail address or the last six digits of the credit card used to place the order.

If you create an account or sign up for any of our online services, we will ask for your name, address, e-mail address and, if you choose to provide it, your phone number.

We collect personal information at this Web site when you sign up for e-mail, which includes your name, address and e-mail address. We may also collect additional personal information from you if you elect to participate in certain features and activities that we may offer at this web site. For example, we may from time to time post optional surveys or polls that may ask for additional information from you (i.e. additional demographic information, professional information, etc.).

To ensure compliance with the Children's Online Privacy Protection Act of 1998, www.ViveBio.com does not knowingly maintain information provided by children under the age of 13.

How do we use the information that we collect?

When you sign up for e-mail or create an account, you will be added to the www.ViveBio.com e-mail marketing list and we will send you exclusive information about special offers, media events, new products and much more.

www.ViveBio.com does not sell, rent or trade your e-mail address to unaffiliated third parties, but does use third parties to administer and manage our e-mails. No third parties manage or administer our e-mails. If you'd like to be removed from the www.ViveBio.com e-mail list, you can follow the removal instructions located at the bottom of the next e-mail you receive from ViveBio, LLC. Please be aware, even if you elect not to receive e-mail, or subsequently ask to be removed from the www.ViveBio.com e-mail marketing list, you may still receive e-mail confirmations for purchases made on our web site, and you may receive e-mails sent by a friend using Tell A Friend.

Occasionally, we may post special surveys or polls on our web site. We will aggregate the answers provided by all visitors who participate in each poll or survey and use this aggregate information to help us better understand our customers. We may also use the information you provide in your responses to enhance and personalize our product offerings and mailings to you. If you indicate when taking a poll or survey that you would like to be considered for participation in future ViveBio, LLC marketing research, we will associate your answers with your e-mail registration information and use this combined information to contact you for future ViveBio, LLC marketing research.

Purchasing Online:

The information you provide when you make a purchase on our web site is used to process your request and send the requested product. We may also use the information you provide when you make a purchasing on our web site to contact you or the recipient(s) in the event of order or delivery difficulties. The information you provide when using the Order Status feature on our Web site is used to assist you in tracking your order(s).

Tell a Friend:

Tell a Friend is a feature on our Web site that allows friends to e-mail information to each other. While you will provide both your e-mail address and the e-mail address of your selected recipient, www.ViveBio.com does not retain or review any personal information, including the e-mail addresses of the sender and recipient, which is provided in Tell a Friend or the message content. When you send an Tell a Friend from www.ViveBio.com, we will send your selected recipient your name, e-mail address and message. We may include an opportunity for the recipient to sign up to receive promotional materials such as ViveBio, LLC. e-mail from www.ViveBio.com.

General:

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or it is necessary to protect the users of our Web site, the site or the public.

We may use third parties to help us provide services to you, such as monitoring site activity, conducting surveys, processing orders or maintaining our database and administering e-mails. If personally identifiable information (i.e. name, address, e-mail address, telephone number) is provided to any of these third parties, we will require that such information be maintained by them in confidence, unless otherwise specified in this privacy policy.

International Visitors:

If you are visiting www.ViveBio.com from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from www.ViveBio.com will be created on servers located in the U.S. and all information you provide will be maintained in our web server and internal systems located within the U.S.

Updating Personal Information

If you need to update your name, mailing address or e-mail address, just click on Sign Up and use your new name, mailing address or e-mail address when registering or you may go back into an account that you have created by using your password and revise the information in the account.

Please be aware that it could take up to 30 days before you receive e-mail or mail at your new address.

Security Statement:

www.ViveBio.com maintains security measures such as the use of independent databases and password encryption. In addition, www.ViveBio.com limits access to your password to only our web site administrators. If you forget your password, the means to retrieve it is completed by an automatic function through the database and without human interaction on behalf of www.ViveBio.com. We hold our employees responsible for upholding our privacy standards.

We designed www.ViveBio.com to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator and versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher for Safari. SSL is encryption technology that provides security while information is being transmitted over the Internet.

While we implement the above security measures on this Web site, you should be aware that 100% security is not always possible on the internet.

Questions / Changes in Policy:

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at info@ViveBio.com. Should there be a material change in the categories of information collected at www.ViveBio.com or a material change in how we use information collected at www.ViveBio.com, we will post the revised Privacy Policy on this web site, state the effective date of the revised Privacy Policy at the bottom of the Privacy Policy and for the first 30 days after the revisions indicate these material changes by noting them in italic type with "[Revised]" following the revised sentence. [Revised]. If you are concerned about how your personal information is used, please visit our Web site often for this and other important announcements from www.ViveBio.com.

(This privacy policy effective August 6, 2007. [Revised])